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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jdsjr52

May 8, 2025

5  out of  5
rating by jdsjr52
"They are a great insurance company. I highly recommend them."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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B Good

May 8, 2025

5  out of  5
rating by B Good
"Worked with Rachel to switch insurance to a different vehicle I recently purchased. It was an overall great experience and easier than i expected."
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Duane Johnson

May 1, 2025

5  out of  5
rating by Duane Johnson
"Eli coski State Farm Ins is great to work with. Very easy to call and work with any issue or problem I have. Great staff and Office there."
We responded:
"Duane, It's a privilege to work with you and your family on your insurance planning. We appreciate you. Thanks for the 5 Star feedback! "
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RENEALEE HORSMAN

April 28, 2025

5  out of  5
rating by RENEALEE HORSMAN
"Rachel was very helpful with adding important products to my policy. She answered every question in a timely manner and was very courteous."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Rachel; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Madison Moloney

April 23, 2025

5  out of  5
rating by Madison Moloney
"I had a great experience with Lauren Higley. She helped me add a second vehicle to my policy, and made the whole process quick, easy, and stress-free. She was super friendly, professional, and really took the time to explain everything clearly. It’s rare to find someone so helpful and efficient these days. Thanks again for the top-notch service!"
We responded:
"Madison we appreciate your review! We are delighted to know you had a great experience working with Lauren at your local State Farm Agent office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Barbara McElfresh

April 15, 2025

5  out of  5
rating by Barbara McElfresh
"Rachel Koziol was very helpful to with a problem I went into the office. She updated everything that needed updating on my accounts. When she gets the answer back will get back to me. Rachel thanks for all your help today."
We responded:
"Thanks for giving your insurance team 5 stars Barbara! We appreciate you and your feedback. It's a privilege to work with you on your insurance planning needs. Have a great day!"
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Cody Marengo

April 9, 2025

5  out of  5
rating by Cody Marengo
"Always extremely professional and prompt."
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Smiling Guy

April 8, 2025

5  out of  5
rating by Smiling Guy
"Rachel Koziol was a wealth of knowledge and explained the unexplainable when it comes to insurance coverage and made the process almost bearable so thank you Rachel your patience was amazing!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Rachel: your satisfaction is our top priority! We look forward to continuing to support your insurance needs here in Spokane."
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Mary Harkell

April 3, 2025

5  out of  5
rating by Mary Harkell
"Thank you Lauren. Your assistance helped clarify my confusion regarding my various policies with State Farm. And you sent me an email to help me remember."
We responded:
"Mary, We’re thankful for your feedback regarding your experience with Lauren! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Alec Brenan

March 27, 2025

5  out of  5
rating by Alec Brenan
"I have been very pleased with my time being a customer to this office. Eli was very helpful when setting up my policy and took the time to find what works best for me! Last time I changed my policy Lauren was very helpful and made the process seamless and stress free. Would highly recommend this agent/ office to anybody!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are privileged to work with you in your insurance planning needs. Lauren is amazing to have for both our team and our customers, thank you for letting us know how she's doing! Take care"
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Kai Willard

March 26, 2025

5  out of  5
rating by Kai Willard
"Very quick to help correct documents and send them in file to make shift in property management agency easy. Thanks Lauren!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Darlene E

March 10, 2025

5  out of  5
rating by Darlene E
"I had a very positive experience with Rachel Koziol at Eli Coski's office. Unlike most other agents, she was pleasant to talk to, listened to me, and explained everything well. Thank You."
We responded:
"Darlene, Thanks for the 5 star review on your experience with Rachel! She's such a tremendous asset to our policy holders when it comes to insurance planning and service. have a wonderful day. "
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Margeaux Fox

February 25, 2025

5  out of  5
rating by Margeaux Fox
"Lauren was so helpful, and able to answer all of my questions. Definitely a good customer service experience!!"
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Larry Downs

February 25, 2025

4  out of  5
rating by Larry Downs
"The agent I talked to is is Lauren and I'm very satisfied with her work getting my job done getting what I need when I need it and always extremely friendly and a pleasure to do business with."
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kevin kellum

January 24, 2025

5  out of  5
rating by kevin kellum
"Rachel Coziol is the most professional, caring, knowledgeable insurance manager."
We responded:
"Kevin, Thank you for taking the time to let us know about your experience working with Rachel here at Eli Coski State Farm. Rachel is a tremendous asset to the agency and our customers. We appreciate you and thank you for your business. "
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Michaela Moen

December 31, 2024

5  out of  5
rating by Michaela Moen
"Lauren was great at helping me with my renters insurance policy questions!"
We responded:
"Michaela, Thanks for the feedback on your experience working with Lauren on your renters insurance. It's a privilege to help folks like you with your insurance needs!"
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Julia Lemeshchenko

December 31, 2024

5  out of  5
rating by Julia Lemeshchenko
"Great customer service. Fast responses and help solve all my questions. Rachel Koziol was very nice and went over all the quotes and policies with great detail. Great experience working with State Farm!"
We responded:
"Julia, Thanks for the great feedback working with Rachel here at Eli Coski State Farm! We appreciate you and thank you for allowing us to work work with you on your insurance needs. Take care, "
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Trey XL

December 27, 2024

5  out of  5
rating by Trey XL
"Eli Coski - State Farm is the best of the best! Always courteous, knowledgeable, responsive and professional. Have been with multiple insurance firms over the years for homeowner and auto policies, and Eli's team is the most outstanding to date. Special shout-out for Lauren -- an amazing associate who is passionate about her clients. LOVE THIS TEAM! Would give them a thousand stars if I could."
We responded:
"Wow Trey what a compliment! We've strived to build a great insurance agency here in Spokane and your awesome feedback stokes the fire to keep striving to offer the best to our people! Thank you"
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Priscilla Sumagpang

November 27, 2024

5  out of  5
rating by Priscilla Sumagpang
"Excellent customer service from Lauren. Really appreciate your patience with me explaining different options so i could save money with good coverage. Thanks ! Priscilla"
We responded:
"Priscilla, Thanks for the wonderful feedback regaurding working with Lauren! We're blessed to have a great team to serve our wonderful customers here at Eli Coski State Farm. Thank you!"
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Kathryn Lewis

November 21, 2024

5  out of  5
rating by Kathryn Lewis
"Lauren out of Eli Coski's office is wonderful! She was super helpful when I called to get insurance for a vehicle purchase. Definitely the easiest part of my day."
We responded:
"Love it! Great to hear Lauren is bringing the mission to make insurance easy and bring value to our customers. Thanks for the good word about Lauren and your experience! We appreciate you"
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Edward Commins

November 18, 2024

5  out of  5
rating by Edward Commins
"It was excellent working with Miranda today I appreciate it and she did a very good job"
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Michaela Cyr

November 7, 2024

5  out of  5
rating by Michaela Cyr
"I’ve been a state farm customer for years! Today, Rachel helped me out quite a bit. Answered my many questions and helped me get the best deal for a family member. Thank you, Rachel!"
We responded:
"Michaela, Thanks for the great feedback regarding working with Rachel on your insurance planning for your family! Always great to hear the team is making a positive impact!"
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Jacob Russo

November 4, 2024

5  out of  5
rating by Jacob Russo
"Treated me with respect when I called and answered all my questions. Rachels dope, get at em 🙏"
We responded:
"Jacob, Thanks for the good word! Rachel's one if the greats, great to hear she was able to come through for you!"
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Jacob Law

October 31, 2024

5  out of  5
rating by Jacob Law
"Rachel was very helpful and informative!"
We responded:
"Jacob, Thank you for the feedback on working with Rachel! Always great to hear the team is bringing an excellent experience for our policy holders. Thank you. "
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Emberly Wayne

October 31, 2024

5  out of  5
rating by Emberly Wayne
"They always do great!"
We responded:
"Thank you Emberly! We appreciate the privilege of being your local State Farm Agency. Have a wonderful week!"