Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alec Brenan

Alec Brenan

March 27, 2025

5  out of  5
rating by Alec Brenan
"I have been very pleased with my time being a customer to this office. Eli was very helpful when setting up my policy and took the time to find what works best for me! Last time I changed my policy Lauren was very helpful and made the process seamless and stress free. Would highly recommend this agent/ office to anybody!"
Profile photo of Kai Willard

Kai Willard

March 26, 2025

5  out of  5
rating by Kai Willard
"Very quick to help correct documents and send them in file to make shift in property management agency easy. Thanks Lauren!"
Profile photo of Darlene E

Darlene E

March 10, 2025

5  out of  5
rating by Darlene E
"I had a very positive experience with Rachel Koziol at Eli Coski's office. Unlike most other agents, she was pleasant to talk to, listened to me, and explained everything well. Thank You."
Profile photo of Margeaux Fox

Margeaux Fox

February 25, 2025

5  out of  5
rating by Margeaux Fox
"Lauren was so helpful, and able to answer all of my questions. Definitely a good customer service experience!!"
Profile photo of Larry Downs

Larry Downs

February 25, 2025

4  out of  5
rating by Larry Downs
"The agent I talked to is is Lauren and I'm very satisfied with her work getting my job done getting what I need when I need it and always extremely friendly and a pleasure to do business with."
Profile photo of kevin kellum

kevin kellum

January 24, 2025

5  out of  5
rating by kevin kellum
"Rachel Coziol is the most professional, caring, knowledgeable insurance manager."
We responded:
"Kevin, Thank you for taking the time to let us know about your experience working with Rachel here at Eli Coski State Farm. Rachel is a tremendous asset to the agency and our customers. We appreciate you and thank you for your business. "
Profile photo of Michaela Moen

Michaela Moen

December 31, 2024

5  out of  5
rating by Michaela Moen
"Lauren was great at helping me with my renters insurance policy questions!"
We responded:
"Michaela, Thanks for the feedback on your experience working with Lauren on your renters insurance. It's a privilege to help folks like you with your insurance needs!"
Profile photo of Julia Lemeshchenko

Julia Lemeshchenko

December 31, 2024

5  out of  5
rating by Julia Lemeshchenko
"Great customer service. Fast responses and help solve all my questions. Rachel Koziol was very nice and went over all the quotes and policies with great detail. Great experience working with State Farm!"
We responded:
"Julia, Thanks for the great feedback working with Rachel here at Eli Coski State Farm! We appreciate you and thank you for allowing us to work work with you on your insurance needs. Take care, "
Profile photo of Trey XL

Trey XL

December 27, 2024

5  out of  5
rating by Trey XL
"Eli Coski - State Farm is the best of the best! Always courteous, knowledgeable, responsive and professional. Have been with multiple insurance firms over the years for homeowner and auto policies, and Eli's team is the most outstanding to date. Special shout-out for Lauren -- an amazing associate who is passionate about her clients. LOVE THIS TEAM! Would give them a thousand stars if I could."
We responded:
"Wow Trey what a compliment! We've strived to build a great insurance agency here in Spokane and your awesome feedback stokes the fire to keep striving to offer the best to our people! Thank you"
Profile photo of Priscilla Sumagpang

Priscilla Sumagpang

November 27, 2024

5  out of  5
rating by Priscilla Sumagpang
"Excellent customer service from Lauren. Really appreciate your patience with me explaining different options so i could save money with good coverage. Thanks ! Priscilla"
We responded:
"Priscilla, Thanks for the wonderful feedback regaurding working with Lauren! We're blessed to have a great team to serve our wonderful customers here at Eli Coski State Farm. Thank you!"
Profile photo of Kathryn Lewis

Kathryn Lewis

November 21, 2024

5  out of  5
rating by Kathryn Lewis
"Lauren out of Eli Coski's office is wonderful! She was super helpful when I called to get insurance for a vehicle purchase. Definitely the easiest part of my day."
We responded:
"Love it! Great to hear Lauren is bringing the mission to make insurance easy and bring value to our customers. Thanks for the good word about Lauren and your experience! We appreciate you"
Profile photo of Edward Commins

Edward Commins

November 18, 2024

5  out of  5
rating by Edward Commins
"It was excellent working with Miranda today I appreciate it and she did a very good job"
Profile photo of Michaela Cyr

Michaela Cyr

November 7, 2024

5  out of  5
rating by Michaela Cyr
"I’ve been a state farm customer for years! Today, Rachel helped me out quite a bit. Answered my many questions and helped me get the best deal for a family member. Thank you, Rachel!"
We responded:
"Michaela, Thanks for the great feedback regarding working with Rachel on your insurance planning for your family! Always great to hear the team is making a positive impact!"
Profile photo of Jacob Russo

Jacob Russo

November 4, 2024

5  out of  5
rating by Jacob Russo
"Treated me with respect when I called and answered all my questions. Rachels dope, get at em 🙏"
We responded:
"Jacob, Thanks for the good word! Rachel's one if the greats, great to hear she was able to come through for you!"
Profile photo of Jacob Law

Jacob Law

October 31, 2024

5  out of  5
rating by Jacob Law
"Rachel was very helpful and informative!"
We responded:
"Jacob, Thank you for the feedback on working with Rachel! Always great to hear the team is bringing an excellent experience for our policy holders. Thank you. "
Profile photo of Emberly Wayne

Emberly Wayne

October 31, 2024

5  out of  5
rating by Emberly Wayne
"They always do great!"
We responded:
"Thank you Emberly! We appreciate the privilege of being your local State Farm Agency. Have a wonderful week!"
Profile photo of Emily Wessner

Emily Wessner

October 25, 2024

5  out of  5
rating by Emily Wessner
"Lauren is extremely helpful and got me the info I needed in a timely manner!"
We responded:
"Emily, Thanks for the feedback regarding your experience with Lauren. It's great to hear the team is delivering on our mission to make insurance easy and for our customers to know they are valued. We appreciate you and your feedback. Thank You!"
Profile photo of Ki Bassett

Ki Bassett

October 24, 2024

5  out of  5
rating by Ki Bassett
"Even though it was the end of her work day, Rachel K. went over my policy with a fine tooth comb looking to see if there were areas where I could save money. She was super helpful and a pleasure to work with!"
We responded:
"Wow! Ki, thanks for the detailed feedback on your experience with Rachel providing a personalized insurance review to help meet your coverage and budget needs. In a business where we are constantly navigating the unexpected and difficult moments with our insurers, it's for the team to hear their expertise and care is valued. Thank you for choosing our agency for your insurance planning needs, we appreciate you!"
Profile photo of Margie Dunlap

Margie Dunlap

August 29, 2024

5  out of  5
rating by Margie Dunlap
"I have been with the State Farm office since they opened. Eli is amazing, he does anything he can to help you. He is also very knowledgeable and all matters. Lauren is also an amazing representative. She’s kind experienced and very helpful. I would recommend this office to anybody that’s looking for honest help with their State Farm insurance Office. Out about one through 10 I give them a 10."
We responded:
"Margie, Thank you for such kind words! We really appreciate all the years you've trusted us to take care of your insurance needs. It's always great to hear great things about our team. Lauren is quite amazing, always looking to do what's best for our policy holders. Thanks for letting us know she's doing great!"
Profile photo of Jan Sanders

Jan Sanders

August 14, 2024

5  out of  5
rating by Jan Sanders
"I have been totally pleased with the service I have received from this office and company… Lauren Higley was particularly helpful when I last phoned the office. Thank you so much for all your help.."
We responded:
"Jan, You're wonderful, thank you for the kind words and letting us know about your great experience working with Lauren to provide value to your insurance plan. We're blessed to work with you!"
Profile photo of Steve Schneider

Steve Schneider

July 26, 2024

5  out of  5
rating by Steve Schneider
"Eli and staff are great!"
We responded:
"Steve, Thanks for the kind word. We appreciate the privilege of taking care of your insurance needs as your local State Farm Agent. Thank you!"
Profile photo of Daisy Donze

Daisy Donze

July 1, 2024

5  out of  5
rating by Daisy Donze
"Adam is patient, friendly and helpful, thank you crew"
We responded:
"You're awesome Daisy. Thanks for the feedback on working with Adam to meet your insurance needs!"
Profile photo of Trucking With Bil and Ami

Trucking With Bil and Ami

July 1, 2024

5  out of  5
rating by Trucking With Bil and Ami
"Worked with Lauren. Very knowledgeable and helpful. Would give 10 stars if I could."
We responded:
"Wow! We'll take all 10! We appreciate the privilege of being your local State Farm insurance agent. Thank you!"
Profile photo of Marty Sexton

Marty Sexton

June 25, 2024

5  out of  5
rating by Marty Sexton
"Shane was very helpful. Answered all my questions and was very personable. Very low pressure. Didn’t push anything on us, yet let us know our options. Would recommend to family and friends."
We responded:
"Marty, Thanks for the detailed feedback on your experience of working with Shane. It's always wonderful hear how our team is delivering the mission to make insurance easy and to help our policy holders know they are valued. Tell your friends and family Shane is here to help them with their personal price plan as well. Thank you!"
Profile photo of Brighton Burris

Brighton Burris

June 14, 2024

5  out of  5
rating by Brighton Burris
"State farm makes every process throughout claims, coverage updates, and bill paying super easy. I’ll probably never switch insurance carriers"
We responded:
"Brighton, Thanks for choosing Eli Coski State Farm for your insurance needs! Great to hear the team was able to find a personalized plan that met your coverage and budget needs!"